Participle’s loops of experiences has grown up to become LOOPS. Young people are joining our team as catalysts and experience agents. Catalysts will work with local organisations and businesses to …
The Royal Society of Arts is calling for design education to focus more on the design of services and move away from what it says is an emphasis on product …
“Berlin Calls” once again! The 6 month project “Transferring today to Tomorrow” that commenced in January with Deutch Telekom laboratories is now in it’s final stage. We are flying over …
Last month, Dougald Hine asked how we could use social media to help people cope with the personal consequences of the recession. I met Dougald at our letter writing party …
This weekend, I spent an afternoon in Dundee city centre asking people about their good and bad service experiences. I carried out this research to gain a deeper understanding of …
The Social Enterprise Coalition commissioned photographer Charlie Pinder to take portraits of people served by Open Door, a social care enterprise in Grimsby, Lincolnshire. Open Door offers medical, nursing, social …
A recently published French report asked the question: What is social innovation? “During a study tour organized by the 27th Region, we went to explore British social innovation, meeting most …
Fast Company’s Fred Collopy writes about Lessons learned – Why the Failure of Systems Thinking Should Inform the Future of Design Thinking. Last month I read about Systems Thinking and …
Jessica Helfand writes an open letter to design students everywhere in Design Observer: “It is the first week in June, which so famously heralds the beginning of summer, also marks …
“The internet is vast. Bigger than a city, bigger than a country, maybe as big as the universe. It’s expanding by the second. No one has seen its borders. And …
Demos have a lovely new site. I think I am addicted to it.
The easy, safe way to share your front-line experience of public services for free. Just describe your own experience. You can also add what it should have been: “Wouldn’t it …
Tim Brown writes about Design Thinking in the Harvard Business Review: “Contrary to popular opinion, you don’t need weird shoes or a black turtleneck to be a design thinker. Not …
Jeff Howard has highlighted a new Service Design Initiative. European academics Daniela Sangiorgi, Stefano Maffei and Nicola Morelli have launched a promising new initiative focused on service design research. “We …
This one minute video is a snapshot of my Masters final project, set out to explore; “What is the role of a service design graduate in tomorrow’s design landscape? 1. …
Redjotter 