Visualisation in the public sector

The organization Oxford Consultants for Social Inclusion (OCSI), a research consultancy focusing on the development of evidence to help the public sector deliver better services, have recently been commissioned by …

Everybody’s got blank

NYC Service.org establishes a comprehensive local approach to supporting service and citizen engagement – it promotes volunteerism and public-private partnerships. “It will unleash the spirit of service throughout the five …

Super users

The job description: You spend a few hours a day, up to 20 a week, at your computer, supplying answers online to customer questions about technical matters like how to …

Social meets experience

Idea Conference 09: The intersection between social and experience design. “These days, you can’t be socially engaging without considering the experience design. IDEA2009 brings together like-minded people who want to …

Serv the community

Serv.gov is a new tool to assist Americans in volunteering. Earlier this week, President Obama signed the Edward M. Kennedy Serve America Act, a bold expansion of opportunities for all …

Tip Good Service Day

Joel Bailey, Director of Service Design at The Team asked a question that really got me thinking: why is it only restaurants that acquire regular tips? Sometimes, we also tip …