being a patient

I am obsessed with service, to borrow a phrase from Richard I think I am as close as it gets to being a service junkie. This means that  I spend …

poverty porn on my doorstep

This month the BBC aired an “observed documentary series following the dramatic and often emotional highs and lows of daily life for six different families all living in one large …

change playing in social care

For the last couple of months I have been working with Research In Practice for Adults , designing workshops that will fuel the design of  a resource for frontline staff. …

a poem for service designers

This is a translation of a poem that was written by Lao Tse three thousand years ago. There are 27 known different translations of this, because the meanings from that …

New breed of benefit busters

The government is attempting to revolutionise the benefits system. On Thursday night Channel 4 aired the first of a documentary series that follows people on both sides of the new …