Master in Service Design 2011 Competition

The Domus Academy have launched a service design competition to win a scholarship for their new Masters Course In Service Design.

The new master in Service Design is devoted to create the next generation of humanized and pleasurable service experiences. The design-driven approach to Service Design and management and the human-centric view are the driving forces for the innovation of service industries.

So you can enter this competition and send your service idea proposal to get a scholarship!

Volcanic Ash Cloud Shuts Airports:

The inconvenience generated by unpredictable events can become an occasion for companies to offer service plus.

Due to the ash cloud, in the last months, most people experienced canceled flights and flight’s delay during their traveling time, with all the related soft or serious damages : waiting at the airport for hours or days, being forced to stay longer in a city-hotel, getting fresh clothes, feeling anxiety in flying close to the ash cloud, loosing important family or business events, queuing to find alternative travel arrangements and get information on next flights or trains, working in any place without your own stuff.

Consider one of these possibilities inconvenient situations to design a service idea that companies such as Airports, Airlines, Hotels, Travel Agencies, or even Telecoms could offer to their clients to alleviate the problems encountered. Often simple ideas and signals of courtesy become distinctive and value for customers.

The deadline is the 6th September…do you want to study Service Design in Italy? I think this is a great opportunity – and what do you have to lose? if you don’t win you have still answered a very relevant brief! Let me know if you are going to enter …